Privacy Policy
Effective 07/05/04
At eArtistManagement.com, we take your privacy very seriously. Our primary goal
in collecting information from you is to provide you with a smooth and customized
experience while you use our services. Except as otherwise contemplated in this
Privacy Policy, we do not disclose any personally identifiable information about
you to any third party without your permission, unless we believe in good faith
that we are required to do so by law. This document will answer the following privacy
concerns:
- What information does eArtistManagement.com gather and track?
- How does eArtistManagement.com use my information?
- Does eArtistManagement.com share User account information?
- How private is my account information?
- How secure is my account information?
- How do I opt out of receiving messages from eArtistManagement.com?
- How do I update or deactivate my account information?
- What are cookies and how does eArtistManagement.com use them?
- How does eArtistManagement.com notify Users of changes to the Privacy
Policy?
- How does eArtistManagement.com protect Children's Privacy?
What information does eArtistManagement.com gather and track?
In general, we collect information about you in the following ways:
Registration
When you register for any of the eArtistManagement.com Services (as Services are
defined in the eArtistManagement.com User Agreement) we ask you how you heard about
eArtistManagement.com. The more information you provide (and the more accurate it
is), the better we are able to customize and provide our services to suit your needs
and preferences. When you register for one of the eArtistManagement.com Services,
we may ask that you give us non-personal information such as the purpose for which
you will be using a web site as well as the name of the person who may have referred
you. We also ask that you give us personal information such as your name, email
address, zip code
.
Usage Tracking/Hardware/Software/Cookies
While you are on any of our web sites, we automatically track information related
to your use of the eArtistManagement.com Services. This information may include
(among other things) files viewed by the user, type of site(s) built, domain name
and a user's path through our web sites. There is also information about your computer
hardware and software that is automatically collected by eArtistManagement.com
. This information can include information such as: your browser type, type of operating
system, type of Java virtual machine, Internet connection speed, access times and
identification of any software program which has previously caused technical problems
with the eArtistManagement.com product(s). This information will be matched with
your personal information. In addition, when you connect to any of our web sites,
we will detect your IP address and store a cookie on your computer. An explanation
of cookies can be found in #8.
Technical Support/Information
When, as a eArtistManagement.com User, you request technical support or information
for eArtistManagement.com Services, we ask you for your personal information and
other information necessary to answer your question or resolve your problem.
Promotions or Contests
When you enter a contest or promotion sponsored by eArtistManagement.com and/or
our partners, we ask for your contact information so that our partners or we can
administer the contest or promotion, and notify winners.
E-Commerce Programs
When you sign up for any of our e-commerce programs that are available on some eArtistManagement.com
Services, we ask for your first/last name and PayPal e-mail address
. We need this information in order to administer the program.
Discussion Boards
If you choose to post messages on our discussion boards or leave feedback for other
Users, we may collect such information about you as you choose to disclose.
Surveys/Questionnaires
We occasionally ask eArtistManagement.com Users or visitors to fill out optional
surveys and/or questionnaires. These surveys/questionnaires may ask for demographic
information and other information about computer use.
Other Information You Give Us
When you visit any of the eArtistManagement.com web sites, we may collect any information
that you enter on any of our web sites or give us in any other way in order to contact
you about eArtistManagement.com Services. Additionally, if you want to learn more
about our products or services, we may request that you fill out a form in which
we ask for information such as your first/last name, mailing address, email address,
as well as your phone number. We only use this information to contact you in order
to provide you with information about eArtistManagement.com products and services,
answer any questions that you may have, and/or help you sign up for the eArtistManagement.com
Service of your choice.
How does eArtistManagement.com use my information?
eArtistManagement.com uses your information on an aggregated basis to do such things
as operate our web sites and enhance our web sites. We statistically analyze site
usage, including the behavior of our Users, to improve the content, layout, and
services of the eArtistManagement.com web sites, as well as to enhance our marketing
and promotional efforts
We use the information we collect to better understand your needs. Additionally
for the eArtistManagement.com subscription Services we use the information we collect
to process payments, confirm renewal charges or payments to your account, administer
your account and the like.
Finally, we may use the information we collect to occasionally notify you about
important functionality changes to the web site, new eArtistManagement.com Services,
and special offers
we think you'll find valuable. Except for communications sent to you regarding material
company announcements or policy changes, if you would rather not receive this information
you can indicate your preference. You may choose not to receive messages from us
by following the opt-out instructions listed in #6.
The following describes some of the ways your information may be used:
Your contact information from the sign-up form is used to send you information about
our company and products. We also use this information to contact you when necessary.
Except as otherwise contemplated in this Privacy Policy, you may choose not to receive
messages from us by following the opt-out instructions listed in #6.
Your unique IP address is used when we need to diagnose technical problems with
our site. We use cookies to correctly deliver account information to you. To find
out more about cookies, please see #8.
Any information collected regarding your hardware or software is used for the operation
of the Services, to maintain the quality of the services, to improve our products
or services or to provide general statistics regarding use of the eArtistManagement.com
Services.
Any information you provide to us through a form, email, or telephone requesting
customer support, or information, is used for that specific situation only or to
administer our service to you.
We will occasionally offer sweepstakes or contests on our web site. To participate,
you will likely be asked to provide some personal information, such as e-mail address.
This information may be shared with sponsors if the sweepstake/contest is co-sponsored
by eArtistManagement.com and a business partner.
Any information you submit in a survey or questionnaire is used to help us better
understand and serve our Users. This research is compiled and analyzed on an aggregated
basis
.
The contents of email correspondence to us or postings on our discussion boards
may be used for promotional purposes, such as customer testimonials.
Does eArtistManagement.com share User account information?
As a general rule, except as otherwise contemplated in this Privacy Policy, eArtistManagement.com
will not disclose any of your personal information without your permission, except
under special circumstances, such as when we believe in good faith that the law
requires it. Any information provided by you for the purpose of registering a domain
name will become part of the public WHOIS database and you will not be able to opt-out
of this directory.
Some eArtistManagement.com promotions and sweepstakes/contests may also offer opportunities
to request additional information from sponsors and/or may require that you share
some basic information in order to participate. By requesting more information or
by participating, you give eArtistManagement.com permission to transfer your personal
information to the sponsor or partner so they can fulfill your request.
Legally Compelled Disclosure and Other: eArtistManagement.com may disclose or access
account information when we believe in good faith that the law requires it or for
the protection of our legal rights. eArtistManagement.com may also disclose information
in special cases when we have reason to believe that disclosing this information
is necessary to identify, contact or bring legal action against someone who may
be violating the eArtistManagement.com User Agreement. We can disclose any personal
information about you to law enforcement or other government officials as we, in
our sole discretion, believe necessary or appropriate, in connection with a violation
of the eArtistManagement.com User Agreement, an investigation of fraud, intellectual
property infringements, or other activity that is illegal or may expose us to legal
liability.
How private is my account information? eArtistManagement.com
makes every effort to ensure the confidentiality of all information you provide
about yourself. As a general rule, except as otherwise contemplated in the Privacy
Policy, eArtistManagement.com will not disclose any of your personal information
without your permission, except under special circumstances, such as when we believe
in good faith that the law requires it. If personally identifiable data about you
will be shared, we will tell you, whenever possible, before we collect or transfer
the data.
As an eArtistManagement.com User, you have exclusive access to your account information
when you log in to http://www.eArtistManagement.com. Our User Support staff also
has access to your account information, which is viewed for reasons such as when
technical support is requested or maintenance is required. In addition, any partner
you request to provide services to your account may have access to your account
information.
eArtistManagement.com makes chat rooms, guest books, discussion boards, and other
means of online communication and collaboration available to its Users. Please reUser
that any information that is disclosed in these areas becomes public information.
You should exercise caution when deciding to disclose your personal information
in a public forum such as a chat room, guest book, discussion board, or when you
invite others to join your eArtistManagement.com site or mailing list, or vice versa.
How secure is my account information? eArtistManagement.com
uses industry standard efforts to safeguard the confidentiality of your personally
identifiable information, such as firewalls
. We make every effort to protect the loss, misuse, and alteration of the information
under our control. In addition, we always use a Paypal's secure connection when
collecting personal financial information from you. However, no data transmission
over the Internet can be guaranteed to be 100% secure.
Your eArtistManagement.com account is password-protected
, only you and those you designate can access it and view the User information relevant
to your account. Ultimately, you are responsible for maintaining the secrecy of
your passwords and any account information. Remember to log out of your eArtistManagement.com
account and close your browser window when you are done. This ensures that others
cannot access your personal information if your computer is accessible to others.
How do I opt out of receiving messages from eArtistManagement.com?
Except as otherwise contemplated in this Privacy Policy, as a eArtistManagement.com
User, if you do not want to receive messages from eArtistManagement.com about new
features or products, tips on product use, and promotions, you can indicate your
preference by clicking the respective box of your choice. You can opt-out of receiving
such information by logging into your account and visiting the "Update Profile"
section within the "My Account" page. If you would ever like to start
receiving messages, you can always update your profile accordingly.
Since it is necessary for us to contact you regarding certain matters, you may not
opt-out of receiving messages relating to material company announcements or policy
changes, or administrative matters relating to your account, like billing, collections,
customer support or the like.
If you have been contacted by eArtistManagement.com as a result of information you
entered on any of our web sites or if you provided your personal information to
eArtistManagement.com for the purposes of receiving more information about a eArtistManagement.com
Service before choosing to sign up as a User, and you no longer want to be contacted
by eArtistManagement.com, you can click on the "unsubscribe" link at the
bottom of any email you receive and eArtistManagement.com will remove you from the
list of those who will be contacted with more information about the eArtistManagement.com
service.
How do I update or deactivate my account? You can
control and update your contact information for eArtistManagement.com Services by
logging into your account and visiting the "Update Profile" section within
the "Manage Account" page. If you wish to deactivate your eArtistManagement.com
Service, please contact customer support by logging into your account and accessing
the customer support page within the "My Account" section of eArtistManagement.com's
Help Topics.
What are cookies and how does eArtistManagement.com use them?
Cookies are small pieces of information stored on your hard drive, not on our site.
The use of cookies is an industry standard, generally used by most major Web sites
to improve their services. eArtistManagement.com uses cookies because they allow
us to store your email and password without your having to constantly re-enter it.
Cookies can also help us track your behavior on our site so that we can tailor our
marketing message to better match your needs and interests. Finally, by tracking
behavior on our site, cookies allow us to better understand how Users use our site,
which in turn helps us focus our resources on features that are most popular with
our Users. You are always free to decline our cookies if your browser permits, but
some parts of our site may not work properly if you do so.
How does eArtistManagement.com notify Users of changes to
the Privacy Policy? This policy is periodically reviewed by eArtistManagement.com
and may be subject to change. Therefore, please check this Privacy Policy periodically
and you may refer to the date posted at the top of this page to determine when this
policy was last updated. Use of the eArtistManagement.com websites or Service(s)
constitutes consent to any policies then in effect.
If we are going to use your personally identifiable information in a manner different
from that as provided in our Privacy Policy at the time of collection we will notify
you via email. You will have a choice as to whether or not we use your information
in this different manner. In addition, if we make any material changes in our privacy
practices that do not affect User information already stored in our database, we
will post a prominent notice on our web site(s) notifying Users of the change. In
some cases where we post the notice we will also email Users who have opted to receive
communications from us, notifying them of the changes in our privacy practices.
How does eArtistManagement.com protect Children's Privacy?
eArtistManagement.com does not direct its services towards minors and
we do not allow Children under the age of 13 to sign up for eArtistManagement.com
Services. No information should be submitted to or posted at eArtistManagement.com
by children under the age of 13 ("Children") without the prior consent
of their parent or guardian.