Frequently Asked Questions
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How much does it cost?
Our packages start off at just $15.95 per month. Build a website and update it as often
as you want from any computer with an internet connection. Check out our
Packages & Pricing
page for more information!
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Do I get my own domain name?
Yes, all packages except the Free Trial comes with a free domain name (www.mydomain.com)
*One free domain name per account for as long as account is active. I will buy it
and technically own it for as long as you have the service with me. If you decide
to cancel, you can transfer it to the register of your choice and I will relinquish
it, but the register that you choose will charge you a fee to transfer it.
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Do I get an email account?
Yes, every package except for the the free trial comes with at least one email account
that matches your domain name (myname@mydomain.com). Check out our
Packages & Pricing
pages to get the details on all the packages we have available.
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This is the first time I've built a website. Is it easy for me to
do?
Absolutely! eArtistManagement was designed so that practically anybody could build
a website and use it's features. Also "HELP" is always just a click away!
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How can I get help if I need it?
eArtistManagement.com's has an extensive Self-Help section along with the ability
to contact support at anytime to have your questions answered and receive a quick
response.
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What types of payment do you accept?
We accept PayPal, credit cards, debit cards, and e-checks!
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Can I cancel at anytime?
Absolutely. You can easily cancel your membership anytime, online, 24 hours a day.
There are no cancellation fees.
NOTE: Money can not be refunded for remainder portion of a prepaid
period. So if you register on the 15th and you cancel your account on the 1st of
the next month. You have prepaid for a full month and your account will end on the
15th.
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I already own my domain name. Can I still use it?
Yes, if you already own a domain name we will transfer it over at no additional
cost. Just change your nameservers to point to ours.
Nameservers:
mns1.secureserver.net
mns2.secureserver.net
If you need help please
contact us!
However, you may not get a free domain name and transfer one you currently
own. You must choose one or the other.
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I already have a website. Can I keep the design and still use eArtistManagement.com's
features?
Yes. You can have an existing website and have it modified by one of our experts
to incorporate any of the eArtistManagement.com's features. Because there are many
aspects to consider we have to handle each website on a case-by case basis. Please
contact
us
for more information.
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